cuidadito con best buy

Antes de que sigan con la mamaera a Best Buy...lean estos articulos. Cortesia de Engadget.

Best Buy's secret intranet site exposed


Posted Mar 3rd 2007 2:05PM by Jeannie Choe
Filed under: Misc. Gadgets

hose looking for a good buy, nay, the best buy, would be wise to note Best Buy's recently exposed secret intranet site, allegedly used to prevent customers from reaping the benefits of discounts advertised on BestBuy.com. Two Connecticut stores denied customers of discounted prices advertised on BestBuy.com by referencing the visually identical intranet site, which doesn't always reflect the lowest prices. The site, quickly disclosed by a local publication, was then put under investigation, yielding vague answers from Best Buy and no clear explanation of why it even exists. Best Buy issued a statement assuring their intent was not to mislead the customer and that they are "reminding [their] employees how to access the external BestBuy.com web site to ensure customers are receiving the best possible product price." Whether or not Best Buy encourages the ol' switcharoo is still up in the air, with local officials' investigations being hindered by BestBuy's "fuzzy responses" -- but something tells us they're not to be trusted.

Best Buy's dubious intranet site investigated by Connecticut Attorney General


Posted Mar 7th 2007 9:26AM by Thomas Ricker
Filed under: Misc. Gadgets



Remember that secret Best Buy intranet site we told you about last week? Yeah, the one allegedly used to deny customer discounts found on Best Buy's public Internet site. Well, the Connecticut attorney general -- home to the story's origins -- is all up in Best Buy's bidness now after receiving complaints from "at least 20" customers who felt duped. Dawn Bryant, Best Buy spokeswoman, said that Best Buy is cooperating with the investigation and noted that company policy is to always offer customers the lowest quoted price. "What we've learned very quickly," said Bryant, "is we have not been clear enough in communicating to our employees the policy, and how to execute it in our stores." She goes on to say that the similarity in appearance between the two websites "made sense at the time. Is it time to revisit it? Very likely." Very likely, indeed.



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